Yelp is joining the wealth of platforms expanding their use of AI, as it’s rolling out a new feature on iOS that rounds up and summarizes user reviews in a blurb that appears near the top of a company’s Yelp page.
The new feature uses large language models (LLMs) to parse through user feedback to highlight “what the business is best known for based on first-hand reviews,” Yelp says. That may include a mention of a location’s atmosphere, popular dishes, amenities, and more. One example (as shown in the image at the top of this article) describes a restaurant as a “retro diner well known for its classic cheeseburgers and affordable prices.”
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