Samsung halts Galaxy Buds 3 Pro shipments over quality issues

A hands-on product photo of Samsung’s Galaxy Buds 3 / Galaxy Buds 3 Pro. — Photo by Chris Welch / The Verge

Samsung has temporarily stopped shipping its new Galaxy Buds 3 Pro to retailers following complaints about quality control. Early customers who received the wireless earbuds ahead of their wider July 24th release reported that the ear tips were fragile and prone to breaking when removed.

The pause was confirmed in a statement to Android Authority, in which Samsung said it had “temporarily suspended deliveries of Galaxy Buds 3 Pro devices to distribution channels” to conduct quality control assessments before the product is delivered to customers. “We sincerely apologize for any inconvenience this may cause,” the company said, directing customers who had already received the earbuds to contact Samsung support or visit their nearest...

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